L.P posted the thread [English] DSL internet activation.
Hello Congstar Team,
Unfortunately, my German is not very good, and I couldn’t find an English helpline, so I’m posting my question here. 😊
I recently ordered a DSL internet connection for my apartment from Congstar. The previous provider was Telekom, and the activation date is 31.10.2025.
I’d like to ask:
Is it mandatory for a technician to visit the apartment for the setup?
I already have the Leitungs-ID — would it be possible to activate the connection remotely if I provide this ID?
If a…