alex3895 Forensurfer

Hi @Christian , Thanks for the update. I appreciate your help! Best, Alex Hi @Christian , I see some of the tariffs have since changed since my original subscription. In this case, I want to just keep everything as-is and avoid the headaches. Should a more attractive tariff be offered at some point this year, I will go ahead with a cancellation then and re-subscribe as mentioned above. I have since withdrawn the termination request in Mein Congstar. Please confirm that the service…

Hello Tina, Yes please. However, before doing so, can you first advise if I purchase a new contract today, then it becomes active for this month too? I'd just prefer to avoid a double up in services, so I would rather wait closer to January 31st if need be to initiate a new contract. Thanks for your help 😊 — Alex

Hey @Oliver , Thank you for sharing this update, and yes happy to be on the same page. What you suggest makes sense to me. As I understand it: I will sign up again with a new username/email address to create a new customer account I will select PayPal as the primary payment method I can then cancel my current contract once I place a new order in the new account I can't recall the exact problem I faced when I tried last time, but I do recall it was on PayPal's end saying "Something went…

Hi @Oliver , Thanks for the message. Does it matter if I decide to not port the number and obtain a new one instead? Thanks, Alex

Hi @Patrick Sorry - I've updated the contact details in my forum profile. Any chance you can re-review? Thanks, Alex

Hey Oliver, Thanks for the reply. In this case, is it possible for me to cancel my contract/customer account, and just sign back up again? Thanks, Alex

Hi everyone 👋 Apologies in advance — my German is limited, so I’m posting in English. 😅 I wanted to share an issue I’ve run into and see whether others have experienced the same thing, or if there’s any workaround. Summary of the issue During my initial congstar signup, I intended to select PayPal as my payment method. Unfortunately, I ran into a technical issue during checkout that prevented PayPal from being set up. To proceed, I selected SEPA direct debit as a temporary workaround,…