Hello, sorry about the english but I tried in deutsch and couldn't quite work it out.
I am attempting to have a prepaid sim card sent to my apartment but it isn't being received. the first card was sent back to congstar and I'm not sure how the mail is not getting through. I've received mail here before. Can I provide more details such as my landlords name so the new card doesn't get sent back? If so where? I cant provide more details than the general street address in the app under my details.
Quite desperate for any possible help.