Surf Flat 1000 option buchen

Hi,

I am unable to book the surf flat 1000 option from 'Mein Congstar'. It
says 'Aufgrund Ihrer bereits gebuchten Optionen in der Optionsgruppe
Surfen, können keine weiteren Optionen zugebucht werden.'

Can someone please help?

Hello ritayan_m,

the message you get means that you are currently unable to book the surf flat 1000 option because you still use another surf option.

It's not possible to have two surf options at the same time. Your old surf flat runs out today. Please try booking again during today or tomorrow.

Cheers,

Nico T.

Hi Nico,

Thanks for the reply. I got an email today saying that my old option was active till yesterday 09.06.2013. It also shows 'gekundigt' alongside my old plan on 'myCongstar' portal.

Hello ritayan_m,

at the moment we seem to have troubles with the booking process. Please visit us at the support-chat you can see at the top of the page. My colleagues can book the option for you.

Cheers,

Nico