Ok, now it is up and running. I have one last question: until when can I make use of the tariff? One month from the start of the contract? 16-03 to 16-04 or until the end of this month? 
Beiträge von Hugo Arcos
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Okay, let's do it. I already sent the documents requested.
Also I would like you to discount 7 days when the bill comes as compensation for the days I hacen't use the service. It seems like the courier parner is not working right. I have been in my house all this week expecting for the bell to ring.
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Your model number is probably A2105.
A1205 does not exist.
Yes, you are right. I mispelled.
So is this model elegible for a eSIM or not?
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OK, that's curious, that the letter carrier then does not manage to deliver the card. Of course, I do not want to impute anything to the person.
OK, let's wait until tomorrow.
An iPhone XR is usually eSIM-capable. However, there are models (mostly from Asia) where it does not work. For this you would have to give me the model number once, you can find it as follows:
A-model number can be found out like this: Settings >> General >> Info >> Model number >> a fingertip on the model number field, then the A-model number appears.
Also check the EID available: Settings >> General >> Info >> EID
Best regards and thanks for your cooperation, Patrick
Model number A1205
EID 89049032004008882600016461398850
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My name is on the callbox since monday 13th march, that day I contacted customer service and they asked me for that. I live in a shared floor, There is one big door outside and then the entrance to the apartment. My name is on the outside door, mailbox and also in my door apartment.
If the Sim card doesn't arrive tomorrow then yes, I would like to cancel everything but I need my number back. Which way should I request that?
Supplement:
do you happen to use an eSIM-enabled cell phone? Then we could also create an eSIM profile for you, which you could then use, then no delivery of a physical card would be necessary and you could still use your contract today. Greetings PatricI think k
My phone is an Iphone XR, I don't know if it supports that
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Hi,
I moved to Berlin in February, signed up for a Congstar mobile tariff with number portability on February 8 and since then everything has been a nightmare. My number was withheld by my old company until March 16 because Congstar ask for the portability "at the end of the contract" with them an not immediately, since that day I have no number, I can neither receive nor make calls, of course. And I still have not received the new sim card from Congstar at 23th March. I have been without a phone number for 8 days. 8 very important days since I am waiting for calls for job interviews and other important things in this city where I am new and you have made everything much more difficult for me.
I would like to cancel any kind of contract I have made with you as compensation. Because I have no interest in paying or using your cell phone services.
My contract has been active since March 16 and I still can't use it? This must be a joke.
