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Thanks for the quick response and your help 😊 but the contact form ask for the legimations PIN which I don't have😂

Hello.
Sorry but my German still are poor.

Recently I’ve switched to iPhone and I had an eSIM profile activated to my old device. I deleted everything from my old device including the eSIM. Right now trying to log in to congstar app to order a new eSIM but requires identification proof by sms but the problem is that I don’t have access to my phone to do that. Is there any other way? Or I lost my phone number forever?

thanks in advance