Problem mit Guthaben aufladen

tomheaphy

Hallo,
I'm having trouble charging credit to my phone.
I've clicked on "Jetzt online aufladen" -> €15 -> "Jezst Aufladen" -> "Bestätigen"
Is there anything more I need to do? Do I have to wait more time?
I don't want to click it again in case I charge it with more money.
Es tut mir leid für die Englisch - meine Deutsch ist nicht so gut.
Danke,
Tom

Harry H.

Hi tomheaphy and welcome to our support forum!

the money you were charging has been credited to your phone about 15 minutes after you initiated the charging.
It always takes a couple of minutes. You can check your current balance via *100# on your phone.

Best regards,
Harry