It is absolutely bull**** that Congstar does not support SmartWatches and do NOT tell people that before sign up.
I am new in Germany and I signed up for Congstar. The sales rep never told me I can't cancel it before two years. They also do not mention it anywhere that smart watch is not supported. This is like a basic thing in 2024!!Now I can't use my Apple Watch, I can't cancel contract either. Way to piss off "happy" customers.
Hey crimson,
your sales rep is responsible for your contract, so confront him. And it's very important to fully read the docs before signing, especially if you unfamiliar with conditions. Yes, reading a german contract is too difficult as a non german speaker.
A contract period is common in many countries, so don't be surprised.
The missing Smartwatch support is, really unacceptable. Though, for non-Apple Smartwatches it works. Apple has tight requirements that blocks the unofficial way. Get Samsung etc., you will have less restrictions.