New pre-paid connection activated, need info related to it

Dear Madam / Sir,

Today I have activated pre-paid account with the number of md to congstar.

Please clarify a few queries related to it

1. Is there an app to view usage? ( calls , data )

2. Do I need to recharge each month or it will be automatically deducted from my bank account ?

Thanks & Regards,
Vikram

Hello vikramvi,

our congstar app is avaible für Android and iOs.

There is the possibility for an automatic charging every month, but you need to initialize that function. To start the monthly charging, you need to go to your meincongstar Bereich (or the app) and follow the steps of the "Initialisierungsaufladung". This first charging prozess take up to 12-14 days, due to the verification of your bankaccount. As soon as the first charge prozess is finished, the monthly charging can be initiated.

Greeting,
Kim S.

Hi Kim,

Guten morgen, thanks for clarification.

I've installed app on my android phone. But I could not goto screen to find info about total number of calls made in current month.

Can you please clarify how to get this info from the the app ?

Thanks & Regards,
Vikram

Thanks for clarification.

I think it will be very helpful feature for pre-paid consumers as well. Instead of logging into the web browser each time, one can check voice usage through app itself.

Can you please clarify what happens once I exceed the limit I purchased in pre-paid ? Currently I've 100 min plan, after this money will be deducted from my account or I get warning message etc ?

Thanks & Regards,
Vikram