Prepaid SIM data does not activate

Cong1201 · 26. April 2023

looks like phone number is working and I got activated this prepaid SIM successfully, however, data does not work at all. even though it says I have 4G left.

Are there anything I can do to activate data ?

Thanks ,

looks like phone number is working and i activated this prepaid sim successfully but data is not working at all. although it says I have 4G left.

Is there anything I can do to enable data ?

Conny · 27. April 2023

Hey Cong1201 ,

your package just booked yesterday, but everything is active and can be used . i can also see that you have an active data connection, so it should actually work. have you already switched the flight mode on - and off again, or restarted your phone? are you just outside germany? are your mobile data activated in the phone?

Greetings Conny

Kenan 29. Mai 2023