Hi, sorry for writing in English. I am still learning German 
I hope that someone can help.
My internet connection is not working since 15.30h today 03.05. I called the hotline and they advised to just wait as it might be caused by the installation of fiiberglass connection in Hamburg. I asked how long should I wait and they didn't give a defiinite answer.
I tried all basic troubleshooting and it looks like the problem lies with the DSL connection itself.
Hi Josh_G and welcome to our Forum 
!
Yes, there is a large-scale fibre problem in Hamburg.
In order to clarify whether you are affected by this or whether something else is wrong, I have forwarded your report to the DSL team.
The colleagues will get back to you!
Best wishes, Tatiana
Ich bin hier - um dir zu helfen!
Damit ich auf dein Kundenkonto zugreifen darf, trage bitte deine Daten in dein Forenprofil ein.
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