unregistrierter Benutzer (Gast)
i made a contract it says Handy exist ,and after 10 days it says Handy not available, so if ist not available just write not available, but dont lie on customers just to sell more contracts.
and what makes it more confusing is that i called and ask the employes about where is my Handy first call was on monday and they said tomorrow it will be in delivery so here is the first lie .
than i waited and nothing i called wednesday i said nothing happened and they answer yes sorry today at night you receive email or thursday with tracking number , so i waited and nothing happened Second lie , so i called today and the Information i got so different from all others they said to me is not available and ill have to wait and they dont know how much so at first ist written at your AGB 10-14 days and than yes sorry we dont have it please wait ha???
what is this how you could do that make contracts with phones that they dont exist in your Office abd out of stock , how could you do that ?
by the way this is the secon time you do that with me first time i waited 38 days OMG but this time ill handle it in different day unless you find me a solution
thank you so much