Hello,
I have prepaid Allnet L right now and I would like to change it to Allnet Flat M Cyber deal. I would like remain monthly Without a term. I can't seem to find out how to make that change myself. Can you help me to do the change. My contract number: XXXX
Thank you,
JP
change to Cyber deal Tarife
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PJP352 -
27. November 2020 um 17:14
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Hello @PJP352,
a tariff change has already been ordered for the stored telephone number. If I cancel it for you, you should be able to set the change to the Cyber Deal yourself in the customer centre.
Should I cancel the tariff change for you?
Greetings
Mark
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hello, yes, please help to cancel it. thank you! jp
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Hello, please help to cancel the tariff change for me? I can't wait to get on the Cyber deal. Thank you! JP
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@PJP352: Go for it
!
The former change is now cancelled.Have a nice weekend
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Hello, thank you very much for your help. I don't see anything under change Tarife, is it normal and shall I wait till tomorrow? Thank you. JP
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Hi @PJP352,
now everything seems to have worked. Your two tariff changes are ordered. We have already sent a confirmation by e-mail.
Regards Max
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Hello, thanks for confirming. Much appreciate for you and your team's help. Have a great weekend. JP.