Hello , I had ordered physical sim from congstar and it was not delivered to me. A replacement sim was subsequently ordered for me and that too was not delivered. I have the correct address on congstar portal and my name is present on mailbox. I want to give it a last try, can an e sim be issued to me ?
e sim issue
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Hey andy252 ,
please also submit your full name + Legi-PIN in your profile details on here, so i can take a look at it
.Thanks!
Greetings Conny
Ich bin hier - um dir zu helfen!
Damit ich auf dein Kundenkonto zugreifen darf, trage bitte deine Daten in dein Forenprofil ein.
Gut zu wissen: Allgemeine Themen | Tarif- & Produktberatung | Homespot-Tarife | DSL & Festnetz | Handys
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No, please don't do that. Anyone could read it here. You can save it in your forum profile, then only we from the service team have access. Click on your username at the top of the forum and select "Profil bearbeiten" (Edit Profile).
Ich bin hier - um dir zu helfen!
Damit ich auf dein Kundenkonto zugreifen darf, trage bitte deine Daten in dein Forenprofil ein.
Gut zu wissen: Allgemeine Themen | Tarif- & Produktberatung | Homespot-Tarife | DSL & Festnetz | Handys
Schau mal rein: Thema der Woche | Created | Facebook | Twitter | Instagram | YouTube -
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Damit ich auf dein Kundenkonto zugreifen darf, trage bitte deine Daten in dein Forenprofil ein.
Gut zu wissen: Allgemeine Themen | Tarif- & Produktberatung | Homespot-Tarife | DSL & Festnetz | Handys
Schau mal rein: Thema der Woche | Created | Facebook | Twitter | Instagram | YouTube -
Full name is
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Hello andy252 ,
of course you should write your name in the forum profile and not post it publicly, that's why I deleted the name too. Please put your name in the profile, OK?
Greetings Patrick
Damit ich auf dein Kundenkonto zugreifen darf, trage bitte deine Daten in dein Forenprofil ein.
Gut zu wissen: Allgemeine Themen | Tarif- & Produktberatung | Homespot-Tarife | DSL & Festnetz | Handys
Schau mal rein: Thema der Woche | Created | Facebook | Twitter | Instagram | YouTube -
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Hey andy252 ,
Yes the name is now not in the right place, but it is in the profile and therefore OK for now. The name can or should be stored under "Contract holder" (Vertragsinhaber).
Damit ich auf dein Kundenkonto zugreifen darf, trage bitte deine Daten in dein Forenprofil ein.
Gut zu wissen: Allgemeine Themen | Tarif- & Produktberatung | Homespot-Tarife | DSL & Festnetz | Handys
Schau mal rein: Thema der Woche | Created | Facebook | Twitter | Instagram | YouTube -
Thanks Patrick. By the way I got an esim issued by contacting congstar whatsaap support, so nothing else is needed on this ticket. Thanks to you and congstar team for help
