Hello,
I apologize as my German at the moment is not so great so i will write in English.
in January this year a Telekom shop informed me that the new address where i purchased my house is not having the option that i had with them of 250 MB DSL and i have an offer from Congstar of 100MB DSL which i took.
I was randomly checking the app to see if is any news on my address related with 1GB Fiber and i discovered that is still not available but the option of 250MB /s DSL is now available for me.
On the bill i can see my start date is 20.01.2026 for 35 Euro 100MB and the cancelation date is earliest 19.12.2027.
Can a Congstar employee confirm that if i want to change to 250MB /s DSL for the current offer 42Euro /month will not give me any penalization for changing contract ?
Also i can see in the app an AKTION for this 42Euro, but i cannot really find out if this is some promo of 3 months and then will be 45 or is something permanent ?
Thanks a lot !